Terms of use

Quote requests are not appointments

Submitting a form asks Rapid Home Services PDX to review a potential project. It does not create an appointment, guarantee availability, accept the work, or form a service contract. Scope, timing, access, materials, pricing, and payment terms must be confirmed separately.

Rapid Assistant guidance

Rapid Assistant provides general website guidance from configured business rules. It is not a contractor, estimator, scheduler, safety professional, or emergency service, and its response is not a quote or professional trade advice. It may misunderstand an unusual request. Confirm scope, pricing, materials, availability, qualifications, and project acceptance directly with Rapid Home Services PDX before relying on a response or starting work.

The assistant can send a completed quote request only after you select the clearly labeled confirmation control. It cannot create an appointment, accept a project, guarantee a price or availability, execute code or arbitrary links, or submit without that confirmation. Suggested actions require you to activate them. Use the quote form, call, or text for human review, and contact the appropriate emergency service or qualified trade professional for an urgent, hazardous, regulated, or safety-sensitive issue.

The current assistant can use OpenAI to answer bounded service questions and uses deterministic website guidance when OpenAI is unavailable or a policy-sensitive question requires a fixed response. Review the privacy policy before entering information in the assistant.

Project scope and acceptance

Project acceptance depends on the details provided, site conditions, safety, scheduling, travel distance, and whether the work is within the business's confirmed capabilities. Hazardous, structural, electrical, plumbing, HVAC, or other regulated work may be declined or referred to an appropriately qualified professional. Nothing on this site claims a license, bond, insurance policy, certification, or trade qualification unless that fact is expressly added to the business configuration.

Estimates, photos, and changing conditions

An estimate based on descriptions or photos depends on the accuracy and completeness of the information provided. Hidden damage, missing parts, unsuitable mounting surfaces, access limitations, revised scope, or other conditions discovered on site may affect price or timing. Any material change should be discussed before additional work proceeds.

Optional project photos upload to private project storage only after the quote request is confirmed and sent. They are not sent to Rapid Assistant or OpenAI. You must have the right to share each image and should exclude faces, documents, access codes, payment information, or other details not needed to assess the project.

Pricing, materials, and payment

Starting prices shown on the site are planning information, not a fixed bid for every project. Any minimum charge, travel charge, materials, disposal, parking expense, or payment method should be confirmed before work begins. A reasonable written competitor quote may be reviewed, butRapid Home Services PDX does not guarantee that it can or will beat every price.

Customer responsibilities

Customers should provide accurate project details, disclose known hazards or access restrictions, obtain any required property-owner or building permission, provide safe access to the work area, and confirm that supplied products and parts are suitable. Keep children, pets, and unrelated occupants safely away from an active work area.

Scheduling and changes

Requested dates and times are preferences until confirmed. Weather, traffic, earlier project conditions, illness, building access, or other practical issues can require a schedule change. Any cancellation or rescheduling policy should be provided and accepted before an appointment is finalized.

Acceptable website use

Do not misuse the website, attempt to bypass security controls, submit unlawful or abusive content, impersonate another person, or upload material you do not have the right to share. Project photos should show only what is reasonably needed to assess the requested work.

Website information and liability

Website content is general information and may be updated. No guarantee or warranty is created unless it is included in a separate written service agreement. To the extent permitted by applicable law, Rapid Home Services PDXis not responsible for indirect losses caused solely by use of, or inability to use, this website. These terms do not waive rights that cannot legally be waived.

Questions and changes

Questions may be sent to lj@rrportland.comor handled by phone or text at 5035586125. These terms may be updated as the service or website changes; the date above will identify the current version.